❓ Frequently Asked Questions

Once your grillz are crafted and quality checked, shipping takes 1–3 days for UK orders and 1–14 days for international orders depending on the service selected at checkout.

Need something specific? Contact us here.

Every order includes a FREE impression kit with detailed instructions. Follow the guide carefully, or visit a local dentist for assistance.

We use only high-quality materials like 940 Argentium Silver (which contains more pure silver than 925 and is tarnish-free), 10K, 14K, 18K Gold, and Platinum. Diamond and custom gemstone options are also available.

All grillz are custom-made, so returns or exchanges depend on the order. If you have an issue, contact us here and we’ll assist based on your situation.

You can reach us via Instagram DM, WhatsApp, or email at support@jxgrillz.com. For a faster response, use our chat box (bottom right), or click here to contact us directly.

Yes! We can create any custom design. Whether you have an idea, a reference photo, or specific materials in mind, we’ll bring it to life. Start your custom order here.